Privacy Policy

Welcome to Tikker AI. Your privacy is critically important to us. This Privacy Policy describes how Tikker AI ("we," "us," or "our") collects, uses, and shares information in connection with your use of our website and AI video generation services (collectively, the "Service").

1. Information We Collect

We collect information in the following ways to provide and improve our Service:

• Information You Provide: This includes account information such as your name, email address, and password when you register. It also includes any information you provide when you contact us for support.
• User Content: We collect the text prompts, scripts, images, and other assets you provide when using our Service to generate videos ("User Content"). Your User Content is treated as confidential information.
• Payment Information: When you purchase a subscription or credits, your payment is processed by a third-party payment processor (e.g., Stripe). We do not store or have access to your full credit card details. We only receive a confirmation that your payment was successful.
• Information We Collect Automatically: We automatically log information about you and your device, including your IP address, browser type, operating system, and usage data such as the features you use and the time you spend on the Service. We use cookies and similar technologies to help operate our Service.

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our Service.
• To process your transactions and manage your account.
• To improve the quality and functionality of our Service.
• To communicate with you, including responding to your inquiries and sending you service-related announcements.
• To ensure the security of our platform and prevent fraud.
• To comply with legal obligations.

Crucially, we will not use your User Content (such as your scripts or generated videos) to train our AI models without your explicit consent.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with third-party vendors and partners who help us operate our Service, such as payment processors, cloud hosting providers, and analytics services.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement authority or government agency.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can manage some of your account information through your account settings or by contacting us directly.

7. Children's Privacy

Our Service is not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of the policy and, in some cases, by providing more prominent notice (such as through a notification on our website).

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@tikkeraiexample.com.